Terms and Conditions

Last updated: 12 November 2026

These Terms and Conditions govern use of nurturaconnect.co.uk. They also describe general terms relevant to enquiries about Nurtura Connect Ltd’s recruitment, workforce support and commissioned service packages. A separate written agreement, service specification, placement agreement or contract will govern any particular engagement and will take priority where its terms conflict with these general website terms.

1. Business details

Nurtura Connect Ltd is registered in England and Wales under company number 17217979. Companies House records its registered office as 4 Eurotech Park, Burrington Way, Plymouth, Devon, England, PL5 3LZ. The website lists telephone number +44 7498 078 854 and email address admin@nurturaconnect.co.uk.

2. Services and scope

Nurtura Connect Ltd describes its services as specialist recruitment and staffing support, emergency and crisis-response workforce support, family and children support packages, workforce stability support and bespoke packages for local authorities and children’s services.

The precise scope, deliverables, staffing, hours, location, fees, reporting arrangements, safeguarding responsibilities and service boundaries must be agreed in writing for each engagement. Website descriptions are general information and do not constitute a guarantee that a particular service, practitioner or response time will be available.

3. Enquiries and proposals

Submitting a website form, registering interest or requesting a service does not create a contract or guarantee acceptance, placement or delivery. Any proposal or quotation is subject to confirmation of suitability, availability, due diligence and written agreement by the relevant parties.

4. Recruitment and workforce placements

Recruitment and staffing support is subject to role requirements, candidate availability, suitability assessments and the checks applicable to the role. The website describes compliance checks and DBS-verified candidates; the exact checks and evidence required will depend on the role, legal requirements and client commissioning arrangements.

Clients remain responsible for providing accurate role requirements, site and service information, induction arrangements, supervision and any statutory or operational oversight that remains with them. The parties should agree in writing who is responsible for each recruitment, vetting, safeguarding, supervision, incident-reporting and employment or engagement obligation.

5. Children’s services, safeguarding and professional boundaries

Work involving children, young people and families must be delivered within the agreed service specification, relevant law, safeguarding procedures and professional standards. Nurtura Connect Ltd describes its approach as safeguarding-focused, relationship-based and designed to work alongside local authorities and existing teams while respecting statutory roles.

These website terms do not transfer statutory duties or decision-making powers from a local authority or another responsible body. The commissioning agreement must identify referral and acceptance criteria, consent and information-sharing arrangements, risk management, escalation routes, record keeping, reporting, supervision and the responsibilities of each party.

6. Referrals and personal information

Clients and referrers must ensure they are authorised to share any personal information supplied to Nurtura Connect Ltd and that appropriate notices, permissions or other lawful arrangements are in place. Sensitive information about children, families, safeguarding or health should be sent only through an agreed secure channel, not through a general website enquiry form unless expressly designated for that purpose.

7. Fees, invoicing and payment

Fees, expenses, payment dates, invoicing arrangements, cancellation charges and any applicable taxes will be set out in the relevant quotation or written agreement. No general fee schedule or payment deadline is established by these website terms. Clients should obtain written confirmation of all commercial terms before work begins.

8. Availability, response times and outcomes

Any response times, staffing availability, support hours, deliverables or outcome measures must be agreed for the particular engagement. Website statements about rapid, same-day or next-day support are subject to availability, suitability, geography and the agreed commissioning arrangements; they are not an unconditional guarantee.

9. Confidentiality and records

Each party must comply with applicable confidentiality, data protection and information-sharing obligations. The written agreement should specify ownership and access to case records, reports and other deliverables, permitted uses, secure transfer, retention, disclosure and arrangements at the end of the engagement.

10. Website content and intellectual property

Unless otherwise stated, intellectual property in the website and its original content belongs to Nurtura Connect Ltd or its licensors. You may view and use the website for legitimate information and enquiry purposes. You must not reproduce, distribute or commercially exploit website content without permission, except where permitted by law.

11. Acceptable website use

You must not misuse the website, attempt unauthorised access, interfere with its operation, introduce malicious code or submit unlawful, misleading or harmful material. We may restrict access where reasonably necessary to protect the website, its users or our services.

12. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot legally be excluded. Any other allocation or limitation of liability for a commissioned service must be expressly set out in the relevant written agreement and remain subject to applicable law.

13. Third-party websites

The website may contain links to third-party websites or services. These are provided for convenience. We do not control and are not responsible for their content, availability or terms.

14. Changes to these terms

We may update these website terms from time to time. The latest version will be published on this website. Changes to an existing commissioned engagement will be effective only as provided in the relevant written agreement or as otherwise agreed by the parties.

15. Governing law

These website terms and any non-contractual obligations arising from them are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory legal protections that apply. A separate client or service agreement may contain its own governing-law and jurisdiction provisions.

16. Contact

For questions about these terms or our services, contact Nurtura Connect Ltd at admin@nurturaconnect.co.uk or +44 7498 078 854.