Privacy Policy

Last updated: 12 November 2026

This Privacy Policy explains how Nurtura Connect Ltd collects, uses, stores and shares personal information in connection with its website, recruitment services, workforce support and commissioned support packages for local authorities and children’s services.

1. Who is responsible for your information?

The website identifies the business as Nurtura Connect Ltd. Companies House records NURTURA CONNECT LTD as an active private limited company, company number 17217979, incorporated on 13 May 2026, with registered office at 4 Eurotech Park, Burrington Way, Plymouth, Devon, England, PL5 3LZ.

For privacy enquiries, contact admin@nurturaconnect.co.uk or telephone +44 7498 078 854.

2. Whose information may we process?

Depending on our relationship with you, we may process information about:

  • People who contact us through the website or by email or telephone;
  • Applicants, candidates, agency workers, practitioners and prospective team members;
  • Local authority, commissioning, provider and other professional contacts;
  • Children, young people, parents, carers and family members where information is provided to us as part of a properly authorised commissioned service;
  • Our suppliers, professional advisers and business contacts.

3. Types of information

Information may include names, contact details, employment history, qualifications, professional registrations, references, right-to-work information, availability, role preferences, training and compliance records. Where relevant and lawful, recruitment and safeguarding checks may involve criminal-offence information, DBS information or other vetting records.

In commissioned work involving children and families, information may include referral details, case-related information, safeguarding concerns, risk assessments, support plans, visit records, professional communications and outcome reports. Such records may contain special category data or information about criminal allegations or offences. We only intend to process this information where there is a lawful basis, an appropriate condition under data protection law and suitable safeguards.

Website and communications data may include enquiry content, IP address, device and browser information, website usage data and cookie preferences.

4. How information is collected

We may receive information directly from you, through website forms, recruitment applications, telephone calls, email and meetings. In recruitment or commissioned services, information may also be provided by referees, employers, local authorities, commissioners, service providers, regulators or other professionals who are authorised to share it.

5. Purposes and lawful bases

We may use personal information to respond to enquiries, assess and process applications, verify qualifications and suitability, carry out safer recruitment and compliance checks, arrange staffing, manage assignments, communicate with clients and professionals, deliver commissioned support, maintain safeguarding and quality oversight, prepare reports, administer contracts and invoices, protect our systems and meet legal obligations.

Depending on the purpose and circumstances, our lawful bases may include taking steps at your request before entering into a contract, performing a contract, complying with legal obligations, pursuing legitimate interests, or obtaining consent where appropriate. For special category information, we will also identify and rely on an applicable Article 9 UK GDPR condition and, where required, an appropriate policy document. For criminal-offence data, we will only process it where authorised by law and subject to applicable safeguards.

6. Safeguarding and children’s information

Information relating to children, young people and families is handled with particular care. We will seek to ensure that information is shared only with people who need it for an authorised safeguarding, service-delivery, commissioning or legal purpose. We may need to share information with a relevant local authority, safeguarding partner, emergency service, regulator or other competent body where required or permitted by law to protect a child or another person from harm.

Information about a child or family should only be provided to us through an authorised referral or agreed service process. Please do not submit sensitive case details through a general website enquiry form unless we have specifically asked you to use that form for this purpose.

7. Sharing information

Depending on the service, we may share relevant information with local authorities and commissioners, organisations engaging our workforce, approved practitioners, referees, vetting and training providers, payroll or professional service providers, IT and website suppliers, insurers, legal advisers and public authorities. Sharing will be limited to what is necessary for the relevant purpose and governed by appropriate arrangements.

8. International transfers

We aim to process information in accordance with applicable UK data protection law. If personal information is transferred outside the UK, we will use an applicable transfer mechanism and safeguards where required by law.

9. Retention and security

We retain information only for as long as necessary for the relevant purpose, taking account of safeguarding, recruitment, employment, contractual, regulatory, insurance, legal and accounting requirements. Different records may have different retention periods. We use appropriate technical and organisational measures intended to protect information against unauthorised access, loss, alteration or disclosure. No method of transmission or storage can be guaranteed completely secure.

10. Your data protection rights

Depending on the circumstances, you may have rights to request access to your personal information, correction, erasure, restriction of processing, data portability or to object to certain processing. You may also have rights relating to automated decision-making. These rights are subject to legal conditions and exemptions, including where information must be retained or disclosed for safeguarding or legal purposes.

To make a request, contact admin@nurturaconnect.co.uk. You can also raise a concern with the Information Commissioner’s Office (ICO).

11. Recruitment applications

Applicants should provide accurate information and tell us about relevant changes during a recruitment process or assignment. We may verify information and carry out checks appropriate to the role and legal requirements. Further information about the precise checks, retention periods and any recruitment-platform providers should be supplied in the relevant candidate privacy notice or recruitment process.

12. Cookies and website forms

The website may use cookies and similar technologies. It also includes enquiry and registration routes. Information submitted through those routes will be used to respond to the request and for related business or recruitment purposes. Please see the Cookie Policy for information about cookies.

13. Changes to this policy

We may update this policy as our services, systems or legal obligations change. The latest version will be published on our website.